ASBO customer information

Returns and refunds

Please review the information below before requesting a return. Add your final terms and applicable deadlines before publishing this policy.

Return eligibility and any return postage costs depend on your location, the item condition and applicable consumer law. Contact us before sending anything back.

Return eligibility

After receiving your product you are granted 14 days before your return window expires, The product must be in perfect unused condition with any labels or tags still attached, with its packaging intact. 

How to request a return

Contact us with your order number and the item you wish to return. Wait for return instructions before posting your parcel. Do not send items to the sender address on your package and all return shipping costs will be the buyers responsibility.

Refunds

If your item is approved for return and meets all of the terms and conditions, you will be granted a full refund for your product as soon as possible. Not including shipping

Contact

Get in touch with our team for help with a return.